Terms of service

Welcome to www.carolina-alvarez.com!!

These terms and conditions describe and/or regulate the offer and purchase of Carolina Álvarez’s products through the online store included in this website.
Carolina Álvarez is located on the city of Granada (Spain) in the following address: Avenida de la Constitución 23, 2C - Zip Code: 18014, from now on www.carolina-alvarez.com
By accessing this website, we assume that you accept these terms and conditions in their entirety and for what is not foreseen in them, the provisions of the privacy policy and or legal notice shall apply. Do not continue using the website www.carolina-alvarez.com if you do not accept all the terms and conditions set forth in this page.
All the events established on these terms refer to the process of trading of the products that appear on the www.carolina-alvarez.com website and others that, as a consequence of the contact form filled by a prospective client, could be sold.
All intellectual and industrial property rights of the web domain, as well as the contents belong to www.carolina-alvarez.com so that no user is authorised to make use, print, or store them under any physical medium in any case other than for personal and private use, being, therefore, prohibited the modification or commercial use of any part of it.
The use of the contents of the web domain is only authorized for informative and service purposes, provided that the source is cited or referred to, the user being solely responsible for the misuse of these. Access to this website does not grant users any right or ownership whatsoever over the intellectual or industrial property rights or the contents it contains.
It is forbidden to: Alter the content or structure of the website Infringe or violate the intellectual and industrial property rights. Reproduce, duplicate or copy the stock from www.carolina-alvarez.com without explicit consent. Redistribute content from www.carolina-alvarez.com unless it has been specifically created for redistribution..
www.carolina-alvarez.com provides to users at the online shop with first footwear shoes for babies up to one year old or that don’t walk.
Each pair of shoes had its own name, image(s), description and price in Euros, VAT and shipping costs included.
www.carolina-alvarez.com makes every effort to ensure that through the images of the products, the colours are perceived more authentically, but may always be subject to variations depending on the quality of the computer monitor or mobile device available to the user. In the same way, every effort is also made to ensure that the information contained on the website is complete, truthful and correct. If there is any error, www.carolina-alvarez.com will proceed to its immediate correction.
Offers, promotions or discounts will be valid until the specified date or until stock is sold out.
The user, during the purchase process and through the form that may be presented to them while purchasing, must accept these Terms and Conditions.
www.carolina-alvarez.com reserves the right to modify unilaterally, at any time and without prior notice, the configuration and content of these Terms and Conditions applicable to the service from that precise moment. Once the purchase process through the "online store" is completed, they will be considered as accepted.
Access to the website is prohibited for minors. www.carolina-alvarez.com reminds adult users who have minors in their care that it is their sole responsibility whether or not the services and content are appropriate for the age of the latter, and that there are computer programs that allow filtering and blocking access to certain content and services.
These conditions have been designed to create a legal binding agreement between you and us, protecting your rights as a client and ours as a company.
To buy in www.carolina-alvarez.com it is not necessary to be previously logged in with a user account, however, you will be able to create one and to subscribe to our newsletter to make the buying process easier and to access the news.
Before the payment of an order, the user has the obligation to revise the product or products that conform the order and its final price. The purchase will be done through the electronic media available on the website, where the buyer will have to fill in a shipping form with the required data.
When ordering on the website, you are ensuring that you are over 18 years old.
The products must be selected and added to the shopping cart by clicking on the corresponding button. You must also choose the number of units of each item you want. In order to make the purchase, a contact email address and a delivery address will be required. These data will be incorporated into a personal database in order to process the order and facilitate the realization of new purchases through the website. www.carolina-alvarez.com reminds that personal data must be indicated accurately to avoid confusion or incidents in the shipment of orders.
All orders are inclusive of VAT and shipping costs are only included for users who are resident in Spain -except residents in Canary Islands-. The rest of the users will have to pay the shipping costs that will be shown/broken down in the order. Customs costs will always be charged to the user.
Purchases will be paid exclusively by the payment methods established on the website. Other forms of payment will not be accepted. The following payment methods are accepted: credit and/or debit card, bizum commerce, Pay Pal and google pay.
Once the bank transaction has been confirmed, an order number will be communicated via the website and an e-mail will be sent to the address previously requested from the user with a description of the order and personal details. If you do not receive this e-mail, we advise you to contact us at info@carolina-alvarez.comin order to solve the incident as soon as possible.
All products offered in the "online shop" will be available for purchase by users. If users do not find a size of a product available, they may request, before placing the order, information on the availability of that size by sending an email to info@carolina-alvarez.com . Upon receiving it, we will check if there is stock of the fabrics and/or prints that make up that product and in that event, the user will be informed so that they can place an order for the size they want.